Office Hours & Scripting Sessions - March 2026

We've got a few cancellations for our normal Office Hours and Scripting Sessions training schedule this month due to upcoming conferences and prior commitments.

Office Hours & Scripting Sessions - March 2026
Photo by Quentin Rey / Unsplash

Jay and I will be attending CypherCon and BSides Milwaukee at the end of the month for Call Center Village, launching our multi-tenant agent exchange (AX) formerly known as ToneDef. We're also cancelling the week of St. Patrick's Day for unrelated prior commitments.

Are you in/around Milwaukee or attending CypherCon/BSidesMKE? Want to grab a bite on us?! Just hit reply and we'll figure out the logistics.

March Schedule

Here's the full schedule for March and the first half-week of April.

  • Tuesday, March 3rd, 2026
    Office Hours: 3pm - 5pm Eastern
  • Thursday, March 5th, 2026
    Scripting Sessions: 12pm - 2pm Eastern

  • Tuesday, March 10th, 2026
    Office Hours: 3pm - 5pm Eastern
  • Thursday, March 12th, 2026
    Scripting Sessions: 12pm - 2pm Eastern

  • Tuesday, March 17th, 2026
    Office Hours: ❌ Cancelled
  • Thursday, March 19th, 2026
    Scripting Sessions: ❌ Cancelled

  • Tuesday, March 24th, 2026
    Office Hours: 3pm - 5pm Eastern
  • Thursday, March 26th, 2026
    Scripting Sessions: 12pm - 2pm Eastern

  • Tuesday, March 31st, 2026
    Office Hours: ❌ Cancelled
  • Thursday, April 2nd, 2026
    Scripting Sessions: ❌ Cancelled

Please update your bookmarks!

We've updated our Office Hours and Scripting Sessions documentation. Another email is in the works with all the changes, but we've been making some improvements to our customer portal at learn.calltheory.com and part of that was moving around documentation.

The new links for Office Hours and Scripting Sessions:

  • https://learn.calltheory.com/support/office-hours/
  • https://learn.calltheory.com/support/scripting-sessions/
Call Theory
Resources for call centers and answering services

https://learn.calltheory.com/support/office-hours/

Call Theory
Resources for call centers and answering services

https://learn.calltheory.com/support/scripting-sessions/

More coming soon.