Hacker Summer Camp
Office Hours and Scripting Sessions are both cancelled this week!
This week in a nutshell: Call Theory is heading to DEFCON, and NAEO is heading to Summer Series.
Have a good week everyone!
Office Hours
A weekly meeting with Call Theory and fellow customers to learn, ask questions, and network over general IT, call center, and Amtelco topics.
- Tuesday, 8/6 — Cancelled
- Call Theory is at DEF CON 32 this week
Scripting Sessions
A weekly meeting to train Amtelco Intelligent Series scripting topics from Basic, Intermediate, and Advanced topics on a repeating schedule.
- Thursday, 8/1 — Cancelled
- Call Theory is at DEF CON 32 this week
We will be back in full force next week! For those of you attending the NAEO Summer Series — enjoy and say hello to everyone for me!
Database Query Follow Up
I'm working on getting the numbers everyone sent me together (thank you!) and working out a new set of BPA (Best Practice Analyzers) that we can use to ensure optimal ongoing database health.
Stay tuned
...also new Mission Control updates are in the works :)